Building customer loyalty in the restaurant industry is crucial for long-term success. These six tips can help restaurants ...

Automate the right message to the right customer at the right time to drive increased visits, higher average checks and ...

I loved the show “Cheers” as a kid. Even as a youngster, I understood the community that was evident in that place, and I ...

Being rude to a restaurant server is never a good look for anyone, regardless of their status. These are some of the worst in ...

In the restaurant industry, every detail contributes to the overall dining experience. While the quality of food and service is often the primary focus, the physical environment, particularly the ...

A Waffle House employee was shot and killed after a customer became angry while waiting for his food to be prepared, police said. The customer became “agitated and verbally abusive” toward ...

The investigation found that a customer ordered food and became agitated and verbally abusive toward employees, police said. As the customer walked toward his vehicle after getting his order, police ...

A beloved Merseyside restaurant has closed its doors for good. Fuegos, a Mexican restaurant and tapas bar found on Stanley ...

Here's how they maintain growth a year in. The Scottos didn’t have any expectations when they opened Pelato in Germantown ...

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VinFast is responding to the evolving electric vehicle (EV) market with a customer-centric philosophy focused on affordability, quality, and comprehensive after-sales support. This is reflected in ...

Salesforce CEO Marc Benioff says AI and human customer service agents are indistinguishable. Benioff said AI agents had reached "another level of capability." Customer service is seen as one of ...