Southwest Airlines is potentially considering a cleaning policy that would deep-clean premium seats between flights — while ...

Over the past several months, the once customer-friendly Southwest Airlines has made a number of unpopular moves that have negatively impacted the average customer. Now, the airline is testing another ...

Southwest Airlines (NYSE:LUV) announced a major cabin overhaul, including assigned seating and extra legroom options. The ...

Union rep says new policy is 'insult to passengers' - the airline insists it will make sure flights are ready for every customer, wherever they sit ...

The Dallas-based carrier moved to assigned seating in January and said it is addressing issues with boarding and overhead bin space.

Southwest Airlines is making changes to its policies in the wake of complaints. Here's what to know.

Southwest's cleaning procedures are questioned after report suggests possible changes to between-flight seat cleaning.

The installation of an extra row of seats on Southwest's 737-700 aircraft was later reversed to make room for new extra-legroom seating options.

Over the past several months, the once customer-friendly Southwest Airlines has made a number of unpopular moves that have negatively impacted the average customer. Now, the airline is testing another ...

Like any new process, we’ll continue looking for ways we can improve to make it even more positive for our Customers.” ...

Southwest Airlines is “refining” a few aspects of its new seating policy amid a less-than-enthusiastic reception from both customers and crew members. The announ ...