A Southwest Airlines flight had to divert after a passenger's battery charger started to smoke, the day after the airline introduced new rules for devices. Thursday's Flight 1844, from Baltimore ...

A Southwest Airlines Co. LUV flight on its way to Tampa, Florida, had to be diverted to South Carolina after a passenger's portable battery pack started smoking. What Happened: An hour into its ...

ABC Action News Reporter Susan El Khoury says checking your portable chargers for damage or swelling is crucial before ...

Southwest Airlines' new policy on lithium-ion battery chargers and devices was made based on findings flagged by its safety management system (SMS).

Southwest’s organizational safety system led to a change in passenger policies. Credit: joepriesaviation.net A seemingly routine change to Southwest Airlines’ passenger protocols illustrates ...

Southwest will allow the chargers to be stored inside carry-on bags when they aren't in use. But a spokeswoman said the airline is just alerting customers about the policy before their flight and ...

A Southwest passenger's "battery charger apparently overheated and began to smoke," the airline said. Quick-thinking flight attendants contained it.