Contact centres are booming on the continent despite the rise of artificial intelligence. As it turns out, people want the human touch.

There is little consensus around anything related to artificial intelligence (AI) these days. But one expectation that does seem to have taken hold among a large share of businesses, investors and ...

Rebecca Atkins filed more than 250 job applications, and felt like every one was going into a gaping chasm — one opened by the highest unemployment rate for recent college graduates in the United ...

The thousands of recently terminated Microsoft employees, navigating one of the company's largest layoffs in years amid a ...

This month, thousands of young people will graduate. It's a day for celebration. But behind the smiles there's something else ...

An Xbox executive's solution for laid off staff? Let a chatbot handle the grief and career planning. Welcome to corporate care in 2025.

Education researchers argue the merit-based education system creates mental health issues and fails to prepare students.

The US chip giant seeks to buy land spanning up to 120 dunams (30 acres) and tap into local talent as demand for its AI chips ...

More tech workers feel the pain as Microsoft pivots. Suddenly, the world's most valuable company is going on without them.

The American clean power industry is thriving and making a significant contribution to the U.S. economy thanks to policies of ...

TipRanks’ analyst ranking service highlights three stocks, including Dell Technologies and Amazon, favored by Wall Street’s ...

Career Choice, which has been running at Amazon for the past decade in the UK, covers up to £8,000 of training costs to ...