Although the cruise line is facing even bigger issues now, Carnival has come up with a solution for one loyalty program ...

Carnival's elimination of lifetime loyalty status has long-time cruisers furious. Comments from their brand ambassador ...

The cruise company is making changes that will put greater emphasis on how much its guests spend, rather than how many days ...

According to a statement shared by the company’s Brand Ambassador John Heald, Carnival Cruise Line will listen to its guests ...

The global artificial intelligence (AI) market is expected to more than double in the next four years, growing from $235 ...

What we’re helping brands do is move from sales-linked reporting to influence-linked intelligence — identifying the real ...

Airlines are launching extreme travel challenges to drive loyalty and buzz — but these stunts raise concerns around sustainability.

With the new financial year almost upon us, some of Australia's biggest retailers are getting ready to change their loyalty ...

Agoda CEO Omri Morgenshtern believes the best loyalty program for travel companies is simple: just keep prices low.

The future of loyalty was the focus of “Connecting the dots: How brands can boost marketing by integrating loyalty data,” ...

Only 20% of consumers actively use more than three loyalty programs, proving most programs struggle to stay relevant, ...