Although the cruise line is facing even bigger issues now, Carnival has come up with a solution for one loyalty program ...

Carnival's elimination of lifetime loyalty status has long-time cruisers furious. Comments from their brand ambassador ...

The cruise company is making changes that will put greater emphasis on how much its guests spend, rather than how many days ...

According to a statement shared by the company’s Brand Ambassador John Heald, Carnival Cruise Line will listen to its guests ...

The global artificial intelligence (AI) market is expected to more than double in the next four years, growing from $235 ...

Carnival Cruise Line is replacing its longtime loyalty program with Carnival Rewards, a flexible, points-based system ...

Airlines are launching extreme travel challenges to drive loyalty and buzz — but these stunts raise concerns around sustainability.

With the new financial year almost upon us, some of Australia's biggest retailers are getting ready to change their loyalty ...

Agoda CEO Omri Morgenshtern believes the best loyalty program for travel companies is simple: just keep prices low.

The new Carnival Rewards program is designed to give people more flexibility for redeeming loyalty benefits, allowing guests ...

Brands that want to build and sustain customer lifetime value are putting personalization, AI and value-driven loyalty ...