Depending on their experience with value-based payment models, providers may need to invest in new or enhanced operational capacities.

Honoring residents’ cultural traditions through activities, food, and environment is an important part of successful person-centered care. Here’s how to get it right.

I look at it as a servant position. I’m not here to exert control. It’s about serving our members, and I’m focused on unifying a lot of priorities that we need to advocate for.” ...

Sarah Silva, vice president of operational services at Generations, LLC and incoming NCAL Board Chair, describes how the next ...

After finding traditional employee satisfaction surveys lacked meaningful insight into the “why” behind staff responses, ...

Because staffing compliance spans multiple functions, including scheduling, payroll, credentialing, agency oversight, and reporting, it benefits from periodic, intentional review.

In this episode, host Debbie Stadtler welcomes Heather TerHark, chief strategy officer at Viva Senior Living, and Samantha Lawrence, regional vice president of Operations at Brightview Senior Living, ...

Advocacy is critical in helping policymakers understand how unique the assisted living model is and how it varies state to state. LaShuan Bethea, executive director of the National Center for Assisted ...

With the new year comes a long-awaited demographic milestone: in 2026, the oldest baby boomers finally turn 80, heralding the silver tsunami that promises to reshape senior living. Over the coming ...

In this episode, host Debbie Stadtler sits down with David Gifford, MD, MPH, of the American Health Care Association, for a thoughtful conversation on building trust in long term care. Dr. Gifford ...

Like athletes who chase peak performance, long term care organizations pursue excellence in providing care. Specialized training that enhances skills, builds teamwork, and fills knowledge and ...