Top 14 free web-based help desk software & ticketing systems
Nov 17, 2025 · HubSpot's Free Help Desk and Ticketing Software is a unified help desk dashboard where all customer requests are stored. That lets the entire team easily track, …
Help Desk Support: What It Is & 10 Best Software Examples
Aug 15, 2022 · In this post, we'll cover the nuts and bolts of what makes a help desk, explain how help desk support works, and share some top help desk examples that might be a good fit for …
AI Ticketing: Your Not-So-Secret Weapon for Customer Service
Nov 21, 2024 · Get Started with HubSpot's Help Desk Software for Free But when I started to explore ticketing about a year ago to streamline traffic management for my projects and those …
What Is Help Desk Software? - HubSpot Blog
Jun 24, 2022 · Get Started with HubSpot's Help Desk Software for Free Help desk software eases this problem. It provides unique features and tools that automate your team's workflow. Rather …
9 Ways You Can Use AI to Improve Help Desk Management
Nov 6, 2023 · In this post, I'll explain 9 different ways that you can use AI to enhance your help desk management and take your customer support to a whole new level. Get Started with …
Help Desk Management: 13 Key Steps to Follow for Success
Jun 24, 2022 · Your support team is paramount to customer satisfaction. Here's how to run a successful help desk (with tips on efficiency and hitting key metrics).
I Dove Deep Into the 10 Best Customer Engagement Platforms …
Dec 12, 2024 · This has been my experience as a HubSpot customer as well — even when using free products, you get an immediate response from a human. Customers also love the ease of …
The 10 Best Issue Tracking Software Systems - HubSpot Blog
May 10, 2022 · Get Started with HubSpot's Help Desk Software for Free In this post, we'll review what issue tracking software is and cover the best options available for your business this year …
The Top 18 Help Desk Metrics and Best Practices - HubSpot Blog
May 22, 2023 · A help desk that can support integrations for apps like social networking and productivity will ensure a more efficient experience for your team and customers. If your …
The Best 10 Mobile Help Desk Software - HubSpot Blog
Jun 24, 2022 · TLDR — HubSpot offers free mobile help desk features, including live chat that seamlessly transitions between desktop and mobile, complete CRM integration for customer …