ITSM: IT Service Management Definition, Benefits & Tools | Atlassian
IT Service Management (ITSM) is a set of processes used to manage the design, plan, and delivery of services. Explore processes, benefits, and how-tos.
Revolutionize IT Support with Jira Service Management | Atlassian
Supercharge service management with apps and integrations Atlassian Marketplace offers over 1,000 trusted applications and integrations to ensure Jira Service Management can be …
ITSM software by Jira Service Management | Atlassian
Scale your IT service management by automating repetitive tasks. Automation enables you to provide outstanding customer support with a lean team, helping distributed teams thrive.
What Is ITIL? Core Principles & Best Practices | Atlassian
ITSM, or IT service management, is how IT teams manage the end-to-end delivery of IT services to customers. This includes all the processes and activities to design, create, deliver, and …
Service desk vs help desk vs ITSM: What's the difference? - Atlassian
IT service management -- often referred to as ITSM -- is simply how IT teams manage the end-to-end delivery of IT services to customers. This includes all the processes and activities to …
ITSM: definitie, voordelen en tools van IT-servicebeheer | Atlassian
IT-servicemanagement (ITSM) is een verzameling processen die worden gebruikt om het ontwerp, de planning en de levering van services te beheren. Ontdek processen, voordelen en …
What Is CMDB? Configuration Management Database | Atlassian
The goal of a CMDB is to give you the information needed to make better business decisions and run efficient ITSM processes. By centralizing all configuration information, leaders can better …
ITSM transformation and modernization | Success Central
This guide provides a comprehensive overview of how to deliver and implement Atlassian tools and IT Service Management (ITSM) practices for those about to set up a Jira Service …
IT Ticketing Systems: Simplify Issue Tracking & Resolution
Using IT service management (ITSM) software can help your organization harness the power of data to drive the long-term decision-making process. IT ticketing systems allow you to collect …
IT Services Explained [+ Benefits & Examples] | Atlassian
This guide discusses modern IT services and ITSM software, including how they help today’s businesses safeguard data, optimize operations, and rapidly scale to meet new opportunities.