This week is International Control Room week! In the last 12 months (to the end of September) our Force Control Room has: 📞 Answered 154928 x 999 calls, 93.% answered with 10 seconds. 📞 Answered 167667 x 101 calls. 📞 Deployed officers to 84022 incidents. 📞 Processed 32250 online reports. FCR Contact and Systems Manager, Alison Morris said: "I am exceptionally proud of the work our Control Room staff and officers carry out every day and I am delighted to celebrate the importance of their role

If you can’t work out how to unplug your new electric car, do NOT call the police. Unnecessary calls to 999 are on the rise, making it harder for those who actually need help to get through quickly. Please only call 999 only if a crime is in progress, there’s a threat to life, or someone is in immediate danger. If it’s not an emergency, report online at met.police.uk/contact-us or call 101. Help us keep 999 lines free for genuine emergencies. | Metropolitan Police Service

INTERNATIONAL CONTROL ROOM WEEK | Last year our hardworking Contact Management Teams received over 132,000 emergency 999 calls, 143,000 non-emergency 101 calls and a further 45,000 online reports. This week is International Control Room Week and we are highlighting the professionalism and dedication of the teams in our contact centres to keeping people safe. If you want a role where you will make a difference, we are recruiting. Visit our website to find out more, link in the comments. | Dorset