We talk a lot about solving homelessness with policy and funding. There’s no doubt that is crucial, necessary work. But Joan Howard reminds us that a powerful intervention is sometimes the smallest one: Kindness. Joan — who’s spent decades serving unhoused communities through @foodonfootla — says that even a smile can change someone’s day. Many people turn away from the unhoused because they don’t know how to help. But even just looking someone in the eye and saying, “I’m so sorry, I don’t have